Shipping Policy
Orders purchased within business hours will be dispatched on the next working day, providing the product ordered is in stock. 

Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfilment mistakes (shipment of incorrect products) will also be accepted for return. If you are not completely satisfied with your order, please contact us on [email protected]

Cookie Policy 
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual cookies we use and the purposes for which we use them below.
Google Analytics
Collect and aggregate visitor information such as browsing patterns and page visits to allow analysis of site performance and usage. All information collected is anonymous.To see more information on how Google deals with privacy please see - www.google.com/policies/privacy/

Google AdWords
Store information about your preferences, and allow us to customise and provide you with offers that are targeted at your individual interests on the Google platform. To see more information on how Google deals with privacy please see - www.google.com/policies/privacy/

How to Control Cookies
You can control and/or delete cookies as you wish – for details, see https://cookiesandyou.com/. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Credit Card Payments
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number

Copyright and Trademark Statement
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SUSUPRO.

Out-of-stock Products 
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will contact you as soon as possible if we have run out of stock
 
Privacy
We keep your personal information private and secure. When you make a purchase from SUSUPRO, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s) only, this information will not be shared